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Mayor's Housing Task Force recommends smaller, more efficient and tenant focused Toronto Community Housing

January 26, 2016
 
The Mayor's Task Force on Toronto Community Housing today released its final report with 29 recommendations to address ongoing social and financial pressures at the Toronto Community Housing Corporation (TCHC). The report, called Transformative Change for TCHC: A Report from the Mayor's Task Force on Toronto Community Housing, is available on the web page at http://www.toronto.ca/tch-taskforce.
 
These recommendations focus on improving the living conditions of TCHC residents while restructuring the organization to make it financially sustainable and increasing the amount of affordable housing in Toronto.
 
"We need to do better by our Toronto Community Housing tenants and that means taking action to fundamentally change the organization," said Mayor John Tory. "I asked this Task Force to think boldly about how we can address the growing crisis at TCH and I intend to take their recommendations seriously."
 
The proposed changes include turning TCHC into a non-profit housing corporation with better buildings, aggressive new development projects and a customer service culture that puts residents’ safety and comfort first. The projects would protect the current number of housing subsidies available to Toronto residents.
 
Mayor Tory appointed the independent, six-person Housing Task Force in January 2015. Over the past year, it has undertaken extensive consultations with more than 1,000 tenants and community members and almost 100 stakeholder groups, as well as City officials, provincial and federal governments, and housing experts from Canada, Australia, the United Kingdom and the United States.
 
"We believe that the significant changes recommended in our report can put TCHC back on its feet – as a socially and economically sustainable company that provides the very best housing for its tenants, offers access to services for those who need them, is accountable to the people paying the bills, and is a good neighbour to all the residents of Toronto," said Senator Art Eggleton, who leads the Task Force.
 
To best serve its residents, the Task Force’s recommendations include:
a. Creating a new, community-based non-profit housing corporation called NewHome to operate TCHC buildings at arm's length from the City and eventually assume the buildings' ownership.
b. TCHC continuing as a development organization with a mandate to rehabilitate, redevelop and demolish current TCHC properties.
c. The City and TCHC renegotiating TCHC's rent-geared-to-income targets to create mixed-use communities with a target of 70 per cent rent-geared-to-income and 30 per cent market rents.
d. TCHC moving to a decentralized organizational structure that would be more responsive to tenant needs at a local level. 
e. Taking a new and more effective approach to dealing with vulnerable tenants by introducing on-site hubs made up of partner agencies to provide support services to those with mental health and addiction problems, as well as issues associated with aging.
 
The recommendations, which also include various measures to improve the safety and living conditions of TCH residents, would require the participation of all levels of government and significant funding commitments from the federal and provincial governments.
 
Mayor Tory will bring the Task Force's final report to Executive Committee for consideration on January 28, 2016. He will recommend that:
o The report be immediately referred to the City Manager for assessment; o The City Manager report to Executive Committee this spring with an overall approach for how to move forward with TCHC transformation; o A second report be delivered by the fall outlining a detailed, long-term implementation plan for transformation.
 
The Mayor's Task Force also calls for the City of Toronto to conduct a review in five years of changes implemented as a result of the report.
 
About the Task Force
The Task Force reports directly to the Mayor and includes a tenant advocate as well as experts from the social housing, finance, real estate development and social policy fields.
 
The members of the Task Force led by Senator Eggleton, who gave extensively of their time, talents and experience, include: 
o Edmund Clark, former President and CEO of TD Bank Group o Blake Hutcheson, President and CEO of Oxford Properties Group o Janet Mason, Professor and Visiting Fellow at the School of Public Policy and Governance, University of Toronto o Muna Mohammed, TCHC tenant representative, and o Brian F.C. Smith, expert in non-profit organization management and former President and CEO of Woodgreen Community Services.
 
The Task Force's interim report at http://bit.ly/1Mam58H, which was released in July 2015, focused on immediate steps that could be taken to improve the lives of tenants. TCHC (http://www.torontohousing.ca/) has responded with several reports, made improvements on operational items and asked for supplementary funding in 2016 to address the costs associated with certain recommended operational improvements.
 
This news release is also available on the City's website: http://bit.ly/1UoyNSl
 
Toronto is Canada's largest city, the fourth largest in North America, and home to a diverse population of about 2.8 million people. It is a global centre for business, finance, arts and culture and is consistently ranked one of the world's most livable cities. For information on non-emergency City services and programs, Toronto residents, businesses and visitors can visit http://www.toronto.ca, call 311, 24 hours a day, 7 days a week, or follow us @TorontoComms.
 
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Media contacts: 
Phil Gillies, Mayor's Task Force on Toronto Community Housing, 647-385-8474, This email address is being protected from spambots. You need JavaScript enabled to view it. Amanda Galbraith, Office of the Mayor, 416-338-3206, This email address is being protected from spambots. You need JavaScript enabled to view it.